Privacy policy
Privacy Policy
Last updated: November 12, 2025
RoseShampo operates this website — www.roseshampo.com — including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide you, the customer, with a seamless shopping experience.
RoseShampo is powered by Shopify, which enables us to provide our Services to you. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our website, or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using or accessing any of our Services, you acknowledge that you have read and understood how we collect, use, and share your information as described below.
Personal Information We Collect
When we use the term “personal information,” we refer to information that identifies or can reasonably be linked to you. Personal information does not include data that has been anonymized or aggregated.
Depending on how you interact with our website, we may collect or process the following categories of personal information:
Contact details: your name, billing address, shipping address, phone number, and email address.
Financial information: payment card numbers, payment confirmation, and other transaction details.
Account information: username, password, and account preferences.
Transaction information: items you view, add to your cart, or purchase, and your order history.
Communications: messages or information you send to our customer support.
Device and usage information: IP address, browser type, device identifiers, cookies, and how you interact with our Services.
Sources of Information
We collect personal information from the following sources:
Directly from you, when you create an account, place an order, contact us, or subscribe to our newsletter.
Automatically, through cookies and analytics tools when you browse or use our Services.
From service providers, such as payment processors, shipping companies, and marketing partners.
From Shopify, which hosts our store and facilitates transactions securely.
How We Use Your Personal Information
1. To Provide and Improve Our Services
To process payments, fulfill orders, arrange shipping, manage returns, and personalize your shopping experience.
We may also use your information to recommend products or offers relevant to your interests.
2. Marketing and Advertising
To send you promotional emails, offers, and updates about our products or services.
You may opt out of these communications at any time by following the unsubscribe link in our emails.
3. Security and Fraud Prevention
To maintain the security of our website, detect or prevent fraudulent activity, and protect our customers and business from misuse.
4. Customer Communication
To respond to inquiries, provide support, and keep you updated about orders or changes to our Services.
5. Legal and Compliance
To comply with applicable laws, respond to lawful requests, and protect our legal rights.
How We Share Personal Information
We may share personal information in the following circumstances:
With Shopify, to power our online store and manage secure transactions.
With service providers, who help with payment processing, order fulfillment, shipping, marketing, and analytics.
With business partners, to provide advertising or promotional services (in compliance with applicable laws).
When required by law, such as to comply with a subpoena or government request.
In connection with business transfers, such as mergers, acquisitions, or sale of assets.
We do not sell or rent your personal information to third parties.
Relationship with Shopify
Our Services are hosted by Shopify Inc., which collects and processes personal information about your use of our store to provide secure and optimized services.
To learn more about how Shopify handles personal data, please review the Shopify Consumer Privacy Policy.
Depending on where you reside, you may exercise certain data rights through the Shopify Privacy Portal.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience, analyze traffic, and personalize content and ads.
You can choose to disable cookies through your browser settings, though some website features may not function properly without them.
Data Retention and Security
We retain your personal information only as long as necessary to provide our Services, comply with legal obligations, and resolve disputes.
While no system is completely secure, we use industry-standard encryption and security practices to protect your data.
Sensitive information (such as credit card details) is transmitted securely and never stored in plain text.
Your Rights and Choices
Depending on where you live, you may have the right to:
Request access to the personal information we hold about you
Request correction or deletion of your data
Request a copy of your data in a portable format
Object to or restrict the processing of your data
Withdraw consent for marketing communications
To exercise any of these rights, contact us at roseshampo.cs@gmail.com.
We may need to verify your identity before processing your request.
Children’s Privacy
Our website is not intended for children under the age of 16.
We do not knowingly collect personal information from minors.
If you believe a child has provided personal data to us, please contact us immediately at roseshampo.cs@gmail.com, and we will remove it promptly.
International Transfers
We may transfer and store personal information outside your country of residence.
Where such transfers occur, we rely on appropriate safeguards such as the EU’s Standard Contractual Clauses or other recognized mechanisms to ensure data protection.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
Any revisions will be posted on this page with an updated “Last updated” date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
📧 Email: roseshampo.cs@gmail.com
🌐 Website: www.roseshampo.com